Terms
and Conditions
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U.S.
orders may be placed online using Visa, MasterCard, Discover or American
Express. If you do not wish to purchase online, please print out a
copy of the order form and fax or mail your order back to us.
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To
pay by check or money order, please print out a copy of the order
form and submit your order by mail. There is a $30 charge for all
returned checks.
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All
orders placed from and/ or to ship outside the
continental U.S. must be paid for with a validated Visa, MasterCard
or American Express card or by direct electronic wire transfer in
U.S. funds. You must supply us with a current shipping account number
in your name. All taxes, duties and tariffs are the responsibility
of the recipient.
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Terms
shown on our order confirmations and invoices will supersede any terms
shown on your company purchase orders. Should your account become
delinquent or your financial status change, we reserve the right to
change or withdraw any previous credit terms and/ or suspend shipments.
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Service
charges will be assessed on past due accounts at the rate of 1.5%
monthly for those with credit terms. Should it become necessary to
submit an account for collection, a fee of 25% of the unpaid balance
plus all legal fees will be added to the amount due.
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All
orders are acknowledged upon receipt. Please check your order confirmation
to insure all information is correct and inform us immediately in
writing of any discrepancies, or the order will be processed as shown
on your order acknowledgement. Upon cancellation or changes to an
order in progress, a charge of $25 plus all costs incurred will be
charged.
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Production
time begins after we receive your signed order acknowledgement. Please
remember that shipping time is not included in production time.
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Telephone
orders will not be processed until followed up by a written and signed
purchase order via fax or mail.
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Any
materials submitted to us for producing an order will be accepted
as being in full compliance with all laws regarding licensing, trademarks,
copyrights, service marks, patents, rights of privacy, and other such
protections. Your submission of such material to us with attendant
documentation is your agreement with that these laws are not being
violated and Fantasia Design and Imprints disclaims all liability
for compliance with these laws.
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Specially
designed marketing, safety and incentive programs requiring detailed
product research and application recommendations will be billed hourly.
The first hour of private consultation is free. Subsequent time spent
in research, data collection and program development will be billed
at $40 per hour.
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Freight
is F.O.B. originating factory or warehouse. All shipments should be
opend and checked immediately upon receipt. If errors, defects or
breakage occur, we must be contacted within 5 business days to issue
credit or replacement. Hold such items for inspection and/ or return
until notified. Fantasia Design and Imprints is not liable for shipments
delayed, lost or damaged in transit. These claims must be filed with
the carrier.
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Freight
costs will be added after product has been shipped. This amount will
be billed separately on your credit card or included on your invoice.
To ship on your own freight account, please supply your account number
and shipping instructions.
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No
merchandise may be returned without prior authorization.
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Prices
are subject to change without notice.
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We
reserve the right to ship and bill up to 10% over or under the quantity
ordered. This is due to the nature of printing processes used and
quality control.
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Samples
with a random imprint are available upon request. Your cost will be
the highest listed price for that item plus shipping. Samples will
be charged to your credit card.
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