Terms and Conditions

  1. U.S. orders may be placed online using Visa, MasterCard, Discover or American Express. If you do not wish to purchase online, please print out a copy of the order form and fax or mail your order back to us.

  2. To pay by check or money order, please print out a copy of the order form and submit your order by mail. There is a $30 charge for all returned checks.

  3. All orders placed from and/ or to ship outside the continental U.S. must be paid for with a validated Visa, MasterCard or American Express card or by direct electronic wire transfer in U.S. funds. You must supply us with a current shipping account number in your name. All taxes, duties and tariffs are the responsibility of the recipient.

  4. Terms shown on our order confirmations and invoices will supersede any terms shown on your company purchase orders. Should your account become delinquent or your financial status change, we reserve the right to change or withdraw any previous credit terms and/ or suspend shipments.

  5. Service charges will be assessed on past due accounts at the rate of 1.5% monthly for those with credit terms. Should it become necessary to submit an account for collection, a fee of 25% of the unpaid balance plus all legal fees will be added to the amount due.

  6. All orders are acknowledged upon receipt. Please check your order confirmation to insure all information is correct and inform us immediately in writing of any discrepancies, or the order will be processed as shown on your order acknowledgement. Upon cancellation or changes to an order in progress, a charge of $25 plus all costs incurred will be charged.

  7. Production time begins after we receive your signed order acknowledgement. Please remember that shipping time is not included in production time.

  8. Telephone orders will not be processed until followed up by a written and signed purchase order via fax or mail.

  9. Any materials submitted to us for producing an order will be accepted as being in full compliance with all laws regarding licensing, trademarks, copyrights, service marks, patents, rights of privacy, and other such protections. Your submission of such material to us with attendant documentation is your agreement with that these laws are not being violated and Fantasia Design and Imprints disclaims all liability for compliance with these laws.

  10. Artwork Information

  11. Copywriting Information

  12. Specially designed marketing, safety and incentive programs requiring detailed product research and application recommendations will be billed hourly. The first hour of private consultation is free. Subsequent time spent in research, data collection and program development will be billed at $40 per hour.

  13. Freight is F.O.B. originating factory or warehouse. All shipments should be opend and checked immediately upon receipt. If errors, defects or breakage occur, we must be contacted within 5 business days to issue credit or replacement. Hold such items for inspection and/ or return until notified. Fantasia Design and Imprints is not liable for shipments delayed, lost or damaged in transit. These claims must be filed with the carrier.

  14. Freight costs will be added after product has been shipped. This amount will be billed separately on your credit card or included on your invoice. To ship on your own freight account, please supply your account number and shipping instructions.

  15. No merchandise may be returned without prior authorization.

  16. Prices are subject to change without notice.

  17. We reserve the right to ship and bill up to 10% over or under the quantity ordered. This is due to the nature of printing processes used and quality control.

  18. Samples with a random imprint are available upon request. Your cost will be the highest listed price for that item plus shipping. Samples will be charged to your credit card.